Job Stories

Karen has always been an analytical person and takes her role as a homeowner very seriously. Though she knew her house needed radon mitigation, this Omaha homeowner felt no need to rush the process.  Hearing Karen's concerns, our team crafted an installation plan and walked the homeowner through every step, making sure to offer discrete options that wouldn't keep Karen from completing other home improvement projects she had planned. Radon may be a serious health concern, but there's no reason why mitigation can't be thoughtful and undisruptive. Our team is dedicated to providing system designs that allow homeowners to keep their homes aesthetically consistent without sacrificing safety.

Omaha homeowner Brooke cared deeply about her health. Unlike her diet and her workout schedule, Brooke didn't think much about her indoor air quality and its impact on her health. After finding out about the dangers of radon, however, she knew her home needed to be tested. Home health can have serious implications for personal health, though it's harder to see. Our team assessed the homeowner's needs and installed a mitigation system and Breathe EZ Air Filter so she doesn't have to worry that radon and unsafe indoor air is undermining her healthy lifestyle.

When our installation team is out helping homeowners breathe easier, they record notes at each job for future team members who might work on the project. These notes might include details about the location of an extraction point, a special part needed, or other technical details, but often they also include notes like these: "Customer has early signs of dementia. Be patient. Help him right please." "Please take off shoes. It is a cultural preference and it would mean a lot to the customer." or, sometimes, more simply: "She is great. Treat her well please." Our team recognizes that mitigation installation is about more than just the installation. They know that customers are relying on them not only to make their houses safe but to make them feel safe. They understand that welcoming a team of strangers into your home takes trust, and they strive to repay that trust. That's why they spend time listening to each customer, understanding their specific needs and preferences before suggesting an installation plan. That's why they walk each customer through the installation plan at the customer's pace. That's why they carry out installations with respect for the customer's requests and home rules. That's why they leave little notes: to ensure their teammates are prepared to give the same five-star treatment to every home and every customer. It's just one part of a great radon mitigation installation, but at National Radon Defense Midwest, we think it's a pretty important one.

Andrew and Austin did a great job in this exterior install for our customers. They just moved into their new home and have 2 young children and they would like to spend more time in their basement living area. With the help of our crew and installing this mitigation system, it will allow this family to feel safe in their home knowing that their radon levels will be taken care of. Great job Austin and Andrew!!

Radon Defense Midwest was contacted by concerned home owners in Omaha, NE regarding their radon levels. Upon inspection of the home, we had found muliple additions, creating multiple chambers. We also found that the ceiling and joists were made of concrete. We sat down with the homeowner who had concerns regarding the apperance of the system. Knowing the system would require multiple extraction points, we designed a system with 2 radon mitigation fans, and 6 extraction points. After install we sucessfully took the homeowner from a 14.2 PCI level, to a 2.3. Thank you for trusting Radon Defense Midwest with the health and saftey of your home.

This was a unique experience for our team. The client owns a hardware store and was hungover during his appointment and apologized for not feeling well. The inspection took quite a while, and he appreciated the thought the radon expert has put into the design and complimented the team a few times about how good they treat him. The client is in his 60s and his son lives in the basement, so he was really concerned about the cancer risk and overall indoor air quality. He was a nice enough guy that warmed up as time progressed. The installation was quick as it was a 2-chamber home. One extraction point as entering finished space along foundation wall, route through finished wall, second extraction point in storage room, route up along ceiling, exit through rim joist and route upside of house. Everything went well!

Josh did an amazing job. He was so friendly, made sure to ask questions and was so respectful of my home. He left my home cleaner then it was before he got here! Cannot recommend Radon Defense Midwest enough!

Bill and Sharon's son recently rejoined them in their family home, moving into the basement. Knowing their son would spend a significant amount of time there, the Papillion couple began to worry about radon levels in their basement. Sure enough, a test exposed high radon levels. With Bill's retirement right around the corner and Sharon's health history, the family decided radon mitigation was best for them all. Luckily, our team was able to install a single-suction mitigation system and reduce the Papillion home's radon levels significantly, making it safer for Bill, Sharon, and their son.  

With a sense of familiarity and excitement, the radon mitigation team geared up for another visit to a valued repeat client. Having previously installed a radon mitigation system in their primary residence, the team was thrilled to assist them with their second home. It was a testament to the trust and satisfaction the client had in their services.   Upon arrival, warm greetings were exchanged, as though meeting old friends. The team listened attentively as the client expressed their desire to have the same effective radon mitigation system installed in their second property. The team shared their enthusiasm, happy to be part of this journey once again.   The installation process was a smooth and seamless experience, just as it had been before. The team swiftly worked together, efficiently installing the necessary components to ensure maximum effectiveness. Hours passed quickly as they diligently carried out their tasks, leaving no stone unturned.   Finally, the installation was complete. The client's satisfaction was palpable as they admired the meticulous workmanship and attention to detail. They expressed their gratitude, knowing that their second home was now safeguarded against the dangers of radon.   The team took pride in their work, appreciating the opportunity to serve a loyal client once again. The bond between the client and the team had strengthened further, solidifying a relationship built on trust and exceptional service.

Rich had Radon on his mind for a couple of years, as he values taking great care of his property. He moves around a lot and cares deeply about his family's health, so he wanted to get Radon mitigation checked off his list. Our team came out and put his mind at ease with a 2 extraction point system with interior aesthetics and a muffler, as well as encapsulated their crawlspace. Afterward, Rich shared, "The next day the radon levels went from over 5 already down to 1.9! Initial signs are very good, thank you so much. The team did a wonderful job, we are very happy with the result. They were very professional and courteous! The process was smooth with no disruptions, it was clear they knew what to do and they got right to it. At one point we were worried about a waterline, and they were very responsive to our concerns. They spent more time with our big crawlspace ensuring that was properly sealed, and they did a great job. Everything was done well with the positioning of the system itself - it is perfect."